Have you ever used Google to find out how to do something? If so, the first several links are likely to be YouTube videos. I appreciate a good explainer video, but they take time to watch. Video is ...

Amazon achieved ecommerce supremacy in the dot-com era. While Google won search, the commerce lane belonged to Amazon. But Google sees an opportunity for an ecommerce do-over in the agentic AI era, ...

OpenAI is adding product feed-based ads tools for ecommerce companies running campaigns in ChatGPT. The update allows retailers to generate ads from existing product catalogues instead of creating ...

Online shoppers are getting a lot more demanding about returns. And that puts small businesses in a bind. Some 81% of customers read return policies before shopping with a retailer, and 71% say that a ...

American Express (Amex) is building a system that lets AI agents shop and pay on behalf of users — but right now it’s only within its own payment network, and still involves a black box that could ...

Performance Max was created to be the set-it-and-forget-it automation play Google dreamed up. But, five years in, the only way PMax works is when you actively guide it, and it literally drains budget ...

Something fundamental is changing in how commerce works. It’s happening right now, at the intersection of artificial intelligence and blockchain payments, and most people haven’t fully registered what ...

To capitalise on this opportunity, the company will continue to pursue acquisitions as a core strategy to tap the growing market The company will invest in sales, marketing, AI-led product development ...

In a recent experiment, Anthropic created a classified marketplace where AI agents represented both buyers and sellers, striking real deals for real goods and real money. The company admitted this ...